Privacy & cookie policy

We are committed to upholding your privacy. The personal data we collect, process or use is treated securely and in accordance with our privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.

The policy

This privacy policy sets out how Jackie Gough Garden Design Ltd (JGGD Ltd) uses and protects any information that you provide us with when you use this website.

Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

JGGD Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Our contact information is provided if you have any questions.

What personal data do we collect?

When you choose to make an enquiry we may collect the following information:

your name
your contact information including email address and telephone number;
demographic information such as postcode, preferences and interests.

How do we use your personal data?

Where appropriate, we use your personal data to provide goods and services to you or your organisation.

Controlling your personal information

You may choose to restrict the use of your personal information. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by sending an email requesting the change to: design@jackiegoughgardendesign.co.uk.

We never sell, distribute or provide your personal information to third parties unless we are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please let us know by sending an email to: design@jackiegoughgardendesign.co.uk.

Use of Cookies

Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

A cookie is a small file, which is stored on your computer's hard drive. The cookie may help to analyse visits to our web site or monitor visits to a particular webpage. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences and tailoring their operations to your needs, likes and dislikes.

You can choose to accept or decline cookies through the settings in your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of websites.

Website Visitor Tracking

This website uses Google Analytics to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party antivirus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact & Communication with us

Users contacting us through this website do so at their own discretion and provide any personal details requested at their own choice.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves appropriately online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Use of social sharing buttons is at your own discretion and you accept that doing so may publish content to your own social media profile feed or page. We are committed to upholding your privacy. The personal data we collect, process or use is treated securely and in accordance with our privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.